Last updated: September 2026

Contents

1. When does this Privacy Policy apply?
2. Who is responsible for your personal data?
3. Whose personal data do we process?
4. How do we collect your personal data?
5. What personal data do we process?
6. Why do we process your personal data?
7. How long do we keep your personal data?
8. Who do we share your personal data with?
9. Where do we process your personal data?
10. How do we protect your personal data?
11. What are your rights?
12. Which laws apply?
13. Cookies
14. Questions about this Privacy Policy

1. When does this Privacy Policy apply?

This Privacy Policy applies to personal data processed by Traffic Raptors B.V. in connection with our website, services, and business activities.

It may apply to website visitors, customers, prospective customers, business contacts, partners, and other people who communicate with us.

Personal data means any information relating to an identified or identifiable person. This may include, for example, your name, email address, IP address, and information about how you use our website.

2. Who is responsible for your personal data?

Traffic Raptors B.V. is the controller responsible for the processing of personal data described in this Privacy Policy.

Traffic Raptors B.V.
Danzigerkade 13G
1013 AP Amsterdam
The Netherlands
Chamber of Commerce (KvK): 78179513
Email: info@trafficraptors.com

3. Whose personal data do we process?

We may process personal data relating to people who interact with Traffic Raptors, including:

• visitors to our website;
• customers and prospective customers;
• representatives and contact persons of our customers;
• business contacts; and
• partners and their representatives.

4. How do we collect your personal data?

We may receive personal data directly from you when you:

• visit or use our website;
• complete a form on our website;
• contact us by email or through another communication channel;
• communicate or do business with us; or
• otherwise provide information to us.

Certain technical information may also be collected automatically when you use our website, for example through cookies or similar technologies.

5. What personal data do we process?

Depending on how you interact with us, we may process the following categories of personal data:

• name;
• email address;
• company name and business details;
• information you provide when contacting us;
• IP address;
• browser and device information;
• website usage and interaction data; and
• cookie and similar technology data.

We only process personal data that is relevant to the purposes for which it was collected.

6. Why do we process your personal data?

We may process personal data for the following purposes:

• to respond to questions, enquiries, and contact requests;
• to provide and manage our services;
• to communicate with customers, prospective customers, and business partners;
• to manage our business relationships and administration;
• to operate, maintain, secure, and improve our website;
• to understand how our website is used;
• to comply with legal and regulatory obligations; and
• where applicable, for marketing and advertising purposes.

We only process personal data where we have a valid legal basis under the General Data Protection Regulation (GDPR). Depending on the circumstances, this may be:

• Consent – where you have given us permission for a specific processing activity;
• Performance of a contract – where processing is necessary to enter into or perform an agreement with you;
• Legal obligation – where we are required to process personal data by law; or
• Legitimate interests – where processing is necessary for our legitimate business interests or those of a third party, provided that your rights and interests do not override those interests.

Where processing is based on your consent, you may withdraw your consent at any time.

7. How long do we keep your personal data?

We do not keep personal data for longer than necessary for the purpose for which it was collected, unless we are required to retain it for a longer period by law.

The applicable retention period depends on the type of personal data and the purpose of the processing.

For example, certain financial and administrative records may need to be retained for the statutory retention period applicable under Dutch law. Other personal data, such as information submitted through a contact request, will generally be deleted when it is no longer reasonably necessary for the purpose for which it was collected.

When determining retention periods, we take into account the purpose of the processing, our legal obligations, and whether the data may still be required in connection with complaints, disputes, or legal claims.

8. Who do we share your personal data with?

We do not sell your personal data.

Where necessary for our business activities, we may share or make personal data available to third parties that provide services to us, such as:

• website hosting and IT service providers;
• email and communication providers;
• analytics and website service providers;
• professional advisers and administrative service providers; and
• other suppliers that process personal data on our behalf.

Where required, we enter into appropriate agreements with service providers that process personal data on our behalf.

We may also disclose personal data where required by law, a competent authority, or where necessary to establish, exercise, or defend legal claims.

9. Where do we process your personal data?

We aim to process personal data within the European Economic Area (EEA) where reasonably possible.

Some of our service providers may process or provide access to personal data from countries outside the EEA. Where personal data is transferred outside the EEA, we take appropriate measures to ensure that the transfer complies with applicable data protection law.

Where required, these measures may include an adequacy decision by the European Commission or appropriate contractual safeguards, such as the European Commission's Standard Contractual Clauses.

You can contact us if you would like more information about international transfers of your personal data.

10. How do we protect your personal data?

We take appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

Access to personal data is limited to people who require it for their work or who are otherwise authorised to access it.

No method of electronic storage or transmission can be guaranteed to be completely secure. We therefore regularly consider the security measures appropriate to the nature of the personal data we process.

11. What are your rights?

Under the GDPR, you have several rights in relation to your personal data. Depending on the circumstances, these include:

Right of access You can ask us what personal data we process about you and request a copy. Right to rectification You can ask us to correct inaccurate or incomplete personal data. Right to erasure In certain circumstances, you can ask us to delete your personal data. Right to restriction of processing In certain circumstances, you can ask us to restrict how we process your personal data. Right to object You may object to certain processing, including processing for direct marketing purposes. Right to data portability In certain circumstances, you may ask us to provide personal data in a structured, commonly used, and machine-readable format. Right to withdraw consent Where we rely on your consent, you can withdraw that consent at any time. This does not affect the lawfulness of processing carried out before your consent was withdrawn.

To exercise one of these rights, please contact us at info@trafficraptors.com.

We will respond to your request without undue delay and generally within one month, as required by the GDPR. In certain circumstances, this period may be extended by up to two additional months. If an extension is necessary, we will inform you and explain why.

We may ask you to provide information necessary to verify your identity before processing your request.

If you believe that we have not handled your personal data correctly, you also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

12. Which laws apply?

The processing of personal data by Traffic Raptors is governed by applicable data protection legislation, including the General Data Protection Regulation (GDPR) and the Dutch GDPR Implementation Act (Uitvoeringswet Algemene verordening gegevensbescherming – UAVG).

13. Cookies

Our website may use cookies and similar technologies.

Cookies are small files that can be stored on your device when you visit a website. Depending on their purpose, we may use cookies to:

• ensure that our website functions correctly;
• remember preferences;
• understand how visitors use our website; and
• where applicable and with the required consent, support advertising and marketing activities.

Where required by law, we ask for your consent before placing or using non-essential cookies or similar technologies. You can withdraw or change your consent through the cookie settings available on our website.

More detailed information about the cookies and similar technologies used on our website should be provided through our cookie settings or cookie notice.

14. Questions about this Privacy Policy

If you have questions about this Privacy Policy, how we process personal data, or if you would like to exercise your privacy rights, please contact us:

Traffic Raptors B.V.
Danzigerkade 13G
1013 AP Amsterdam
The Netherlands
Email: info@trafficraptors.com